
Illustration: The Old Hickory Citizen
New to the Village
Welcome to Old Hickory — a quick-start guide for new residents of the Village, Lakewood, Rayon City, and the rest of 37138.
Last verified: November 2026. If something here conflicts with the agency, go with the official source.
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Quick contacts
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Emergencies (police, fire, medical): 911
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hubNashville (Metro services): 311 or 615-862-5000 · hub.nashville.gov
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NES electric: 615-736-6900 · outages 615-234-0000
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Natural gas (Spire / Piedmont): 800-752-7504
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Metro Water Services: 615-862-4600
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Police non-emergency: 615-862-8600
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Sheriff bulk-item pickup: 615-880-3897
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Davidson County Clerk (tags): 615-862-6050
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Election Commission: 615-862-8800
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Call before you dig: 811
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First things first
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Start electric with Nashville Electric Service (NES).
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Start water and sewer with Metro Water Services.
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Start natural gas (now provided by Spire; billing still goes through Piedmont Natural Gas during the transition). Electricity and water must be on before a gas technician can turn on service.
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Arrange trash and recycling. Most Old Hickory addresses are outside Metro's curbside area, so you will likely hire a private hauler.
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Call 811 before you dig (fences, gardens, mailbox posts).
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Sign up for Metro emergency alerts, and transfer your driver license, vehicle tags, and voter registration within 30 days.
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Trash and recycling
Nashville Department of Waste Services sets the rules for Davidson County, but Metro curbside pickup is limited to certain addresses.
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Phone: 615-862-5000, or 311 / hubNashville
Urban Services District vs. General Services District
Metro curbside is for single-family homes (including duplexes, triplexes, and quadplexes) in the Urban Services District (USD). In the General Services District (GSD), or in a multi-family complex anywhere in the county, you (or your property manager) hire a permitted private hauler, which must offer a recycling option.
Every 37138 address we checked in Metro's official USD map layer in November 2026 — including Old Hickory Village, Lakewood, Rayon City, and the Old Hickory Beach area — sits outside the USD (in the GSD). Confirm your own property in case that line changes.
How to check your address:
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Call hubNashville at 311 or 615-862-5000, or request at hub.nashville.gov, and ask whether your address is in the USD and qualifies for Metro curbside.
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Official Urban Services District map
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Metro Parcel Viewer
If you are in the USD and eligible, sign up through hubNashville. For collection reminders, use the Nashville Waste and Recycling app (Apple · Google Play).
Private haulers
Ask your landlord, HOA, or neighbors who they use, then confirm the hauler is permitted, offers recycling, and serves your address.
The companies below officially say they serve Old Hickory. This is not an endorsement and is not a complete list.
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Hauler-permit questions: Metro Waste Services, 615-767-2631 or WasteCollectionPermits@nashville.gov
J.E. McMurtry Disposal & Recycling (legal name: JE McMurtry Disposal Company) lists Old Hickory and Rayon City in its service area.
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615-227-8881 (Monday–Friday, 7:00 a.m. to 3:00 p.m.) · mcmurtrydisposal.com
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Service areas: mcmurtrydisposal.com/service-areas
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Start service: Request New Service, or call
Republic Services says it has scheduled curbside trash and recycling in Old Hickory. The Historic Old Hickory Village neighborhood group says neighbors typically use McMurtry or Republic.
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Start service: Request New Trash Pickup and Recycling
Hudgins Disposal, Inc. lists Old Hickory among its service areas; call to confirm your address.
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615-228-6331 · hudginsdisposal.com
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Service areas: hudginsdisposal.com/our-services
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Start service: Contact Us, or call
Brush, bulky items, and drop-off sites
Metro collects brush and yard waste from residential single-family homes in both the USD and GSD, four times a year. Yard waste is banned from trash carts.
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Brush: Nashville Department of Transportation (NDOT), 615-862-5000 or 311 · Brush and Leaf Collection. Look up your address in the app; the date shown is the start of your route.
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Bulky items: Take them to a Metro convenience center, or schedule free curbside pickup with the Davidson County Sheriff's Office at 615-880-3897 · bulk item removal.
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Closest convenience center: Anderson Lane, 939A Anderson Lane, Madison, TN 37115. Also East, Ezell Pike, and Omohundro — see Convenience Centers and Hours and locations. Brush and leaves are not accepted at Metro convenience centers.
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More frequent yard-waste drop-off: Living Earth, 1511 Elm Hill Pike and 6401 Centennial Boulevard, 615-730-7238.
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24-hour recycling drop-off in 37138: Lakewood City Hall, 3401 Old Hickory Boulevard, Old Hickory, TN 37138
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Not sure where something goes? Use the Waste Wizard in the app, or call 615-924-2633.
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Electric
Nashville Electric Service (NES) provides electric service. Contact NES at least one business day in advance to start, stop, or transfer service.
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Customer service: 615-736-6900 (Monday–Friday 6 a.m. to midnight; Saturday 7 a.m. to 5 p.m.)
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Web: Start/Stop Service · nespower.com
Outages and downed lines:
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Downed power line: stay at least 30 feet away and call 911.
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Report an outage at 615-234-0000, text OUT to 637797 (NESPWR) from a mobile number tied to your account, or use the NES outage map.
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Natural gas
Spire acquired Piedmont Natural Gas's Tennessee business on March 31, 2026. Bills and payments still go through Piedmont, on behalf of Spire, until the transition is complete in 2027.
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Customer service and gas emergencies: 800-752-7504
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Web: Spire information for Tennessee customers · Start, stop, or move service (Piedmont) · Piedmont My Account
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Start service on the Piedmont start/stop page or at 800-752-7504. Electricity and water must already be on before the appointment.
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If you smell gas or suspect a leak, leave the area and call 800-752-7504 or 911.
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Water and sewer
Metro Water Services (MWS) provides water and sewer service. The former Old Hickory Utility District became part of Metro Water on July 1, 2013.
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Customer service and 24/7 emergencies / leaks: 615-862-4600 (option 3 for emergencies) · TTY 615-862-4745
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Web: Request, transfer, or terminate service · Customer care
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Madison Suburban Utility District (MSUD) is a separate nearby system: 615-868-3201, after-hours emergency 615-865-1636. We could not independently confirm any 37138 addresses on MSUD. If your bill is not from Metro Water, use the number on the bill, or call 615-862-4600 to confirm your utility.
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Internet and TV
Availability is by street address. Check your exact address before you sign a contract.
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Xfinity (Comcast) — home internet and TV/streaming in the Old Hickory area. xfinity.com/local/tn/old-hickory
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AT&T — home internet in Old Hickory, including AT&T Fiber where it is built (limited areas). att.com/local/internet/tennessee/old-hickory · existing AT&T customers moving here: 800-288-2020
Google Fiber serves parts of Nashville, but its official Nashville neighborhood list does not include Old Hickory. We could not verify that it serves 37138, so it is not listed here as a local option.
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Safety and security
Police
Old Hickory is served by Metro Nashville Police. Every 37138 address we checked in Metro's official precinct map — including the Village, Lakewood, Rayon City, and the Old Hickory Beach area — is in the Hermitage Precinct.
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Emergency: 911 · Non-emergency: 615-862-8600
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Hermitage Precinct, 3701 James Kay Lane, Hermitage, TN 37076 · 615-880-1776
Fire
Nashville Fire Department Station 36 is at 1000 Donelson St, Old Hickory, TN 37138, next to the Old Hickory Community Center (Metro fire-station map).
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NFD headquarters (non-emergency): 615-862-5421
Emergency alerts and hubNashville
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MEANS (Metro Emergency Alert and Notification System): sign up at Metro OEM's Be Informed page, or go directly to MEANS Sign up.
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hubNashville handles missed pickups, potholes, and other Metro service requests: 311, 615-862-5000, or hub.nashville.gov.
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Getting established
Driver license
New residents with an out-of-state license must get a Tennessee driver license within 30 days of establishing residency, at a full-service Driver Services Center.
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Provider: Tennessee Department of Safety and Homeland Security, Driver Services
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Nearby full-service center: Hart Lane, 624 Hart Lane, Nashville, TN 37216, 615-532-9780. Also Gallatin (855 N Bluejay Way, 615-230-2995) and Lebanon (204 Maddox Simpson Parkway, 615-443-2757). Some locations, including Downtown Express, do not offer testing.
Vehicle title and registration
Register your vehicle in Tennessee within 30 days of moving here.
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Provider: Davidson County Clerk, Motor Vehicle Services · 615-862-6050
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Closest branch for most Old Hickory residents: inside the Hermitage Police Precinct, 3701 James Kay Lane, Hermitage, TN 37076. Madison branch: 501 Heritage Drive, Madison, TN 37115.
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Emissions testing: Davidson County ended its program. Effective February 5, 2022, you do not need an emissions test to title, register, or renew a vehicle here.
Voter registration
New registrations must be in at least 30 days before an election to vote in that election.
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Provider: Davidson County Election Commission · 615-862-8800 · vote.questions@nashville.gov
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Web: Register to vote · GoVoteTN · online registration: ovr.govote.tn.gov
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Office: 1281 Murfreesboro Pike, Third Floor, Nashville, TN 37217
Property taxes
Tennessee does not offer a traditional homestead exemption. Davidson County offers Property Tax Relief and Property Tax Freeze for qualifying homeowners.
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Office of the Metropolitan Trustee (billing and payment): 615-862-6330 · Property tax questions · 2026 Tax Relief and Tax Freeze
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Davidson County Property Assessor (assessed value): 615-862-6080 · padctn.org
Public schools
Old Hickory public-school students attend Metropolitan Nashville Public Schools (MNPS). Your zoned school is based on your residential address, not just the ZIP code.
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MNPS: 615-259-INFO · 2601 Bransford Avenue, Nashville, TN 37204
Library, parks, and the lake
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Old Hickory Branch Library, 1010 Jones Street, Old Hickory, TN 37138 · 615-862-5869 · library.nashville.gov/locations/old-hickory
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Old Hickory Community Center, 1050 Donelson Avenue, Old Hickory, TN 37138 · 615-862-8698 · Community center page
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Nearby Metro Parks: Veterans Park, Rachel's Walk, Old Hickory Arts Center, Old Hickory Large Ball Field, Crooked Branch Park (Lakewood), and Lakewood Park. All parks: Nashville's Parks or 615-862-8400
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Old Hickory Lake is managed by the U.S. Army Corps of Engineers, Nashville District. Resource Manager's Office: 615-822-4846 · USACE Old Hickory Lake · reservations: Recreation.gov or 1-877-444-6777
Post office
The Old Hickory Post Office (main office) is at 1101 Donelson Avenue, Old Hickory, TN 37138. For hours, hold-mail, and passport appointments, use the USPS location finder or call 1-800-ASK-USPS (1-800-275-8777).
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About the Village, and where to find local businesses
The heart of Old Hickory Village is a planned company town: in 1917 the U.S. government bought farmland here for a DuPont smokeless-gunpowder plant, and by the end of 1918 more than 300 houses in the Permanent Village were occupied. The plant closed in 1919; DuPont returned in 1923 to build a rayon plant, maintained the homes until 1946, then sold them to the workers. The Old Hickory Historic District was listed on the National Register of Historic Places on May 24, 1985.
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Local businesses: the Old Hickory Citizen's business directory
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Neighborhood group: Historic Old Hickory Village community resources
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Compiled for the Old Hickory Citizen News Magazine from official and primary sources; not a substitute for advice from the agencies listed above. Last verified November 2026.
